Koolzone  enhances  smart  refrigeration  monitoring  with  M2M  Intelligence  connectivity

Roaming SIM card solution provides failsafe connectivity for firm’s global client base

KoolZone provides the most advanced real-time monitoring technology for a global hospitality, logistics, pharmaceutical and healthcare customer base. From keeping food and drinks at the right temperature, to monitoring cryogenic freezers at minus 196°C and commercial ovens at over 300°C, as well as the careful storage of medicines and laboratory stocks within safety parameters, KoolZone ensures a consistent stream of real-time temperature and critical control data including humidity, energy use, power supply, leak detection, door sensors, as well as ambient air quality and CO2 concentration.

Sensors placed inside refrigeration and freezer units take automatic temperature readings on a controllable schedule – from once to 250 times every day – with the resulting data stored securely in the cloud and accessible from any smartphone or tablet. SMS, email or phone alerts can be triggered instantly, or subject to predefined delay, if temperatures fluctuate beyond a predefined range – optimising reaction and remedy times. The company was founded by Steve Miller, who first had the idea to develop the technology when manually managing the storage of refrigerated insulin at home for his young son, who was diagnosed with Type 1 iabetes in 2007 aged two. KoolZone’s monitoring solutions are

used across many sectors including hospitality, airline catering, food manufacturing, transport, warehousing, pharmaceutical, healthcare, and education.

 

We now use M2M SIM cards across all of our new deployments. The connectivity has been so reliable that we’ve stopped worrying about the potential for any interruptions in temperature data streaming. We put the card in our gateway confident that the roaming SIM will keep the information flowing. The M2M team also provides a personal service and is quick to respond to queries. They frequently work with us to reduce and optimize our data costs, which is important as we move into new markets, such as environmental monitoring.

Steve Miller - managing director at Koolzone

The challenge

KoolZone’s sensors operate using a high-powered wireless signal (with up to 20km range) to communicate with a local gateway outside the refrigerator, which streams temperature or other data to the cloud. As well as ensuring product quality is maintained for customers, businesses use evidence from archived temperature logs to remain compliant with food safety and pharmaceutical legislation, organisational policies on safety or cost control and convenience.

 For many healthcare applications accurate, real-time temperature information is crucial to safeguard patient welfare, as well as protecting against significant cost of lost stock or products. Steve Miller, Managing Director of KoolZone explains: “Many of our pharmaceutical and healthcare customers need to store medicines at a relatively constant and continuous temperature for them to remain safe and effective – from a few degrees below zero right down to ultra-low and cryogenic freezers. Temperature fluctuations can damage sensitive medicines and chemicals, rendering them useless very quickly. In addition, these medicines can often be very expensive, so it’s possible to waste a million pounds of stock in a single fridge failure.”

Originally, KoolZone used wifi connectivity to transfer temperature data from gateway to cloud but it was too unreliable and wanted to add SIM card technology to increase installation speed, flexibility and streaming reliability. It needed the right partner to deliver this additional connectivity.


The solution

KoolZone invited a handful of top IoT connectivity specialists to tender for the project, with M2M Intelligence emerging as the winner – proposing a tailored roaming SIM card solution, backed up by significant support and service.

After a successful trial, KoolZone ordered SIM cards to be used across its global estate of connected gateways – all controlled through the M2M Insight management platform.


The results

Roaming SIM cards from M2M Intelligence initially delivered a second layer of reliability and extra installation flexibility beyond an ethernet connection, but soon proved so easy to use and cost-effective that KoolZone adopted them as its primary connectivity method. “Having roaming SIM cards inside our gateways gives us several benefits,” explains Miller. “Firstly,we can activate connectivity instantly, even before the alternative ethernet connection isestablished. This is particularly useful in awkward, remote or hard-to-access deploymentscenarios – or for sites with no available local area network (LAN).

“Secondly, combining roaming SIM cards – which automatically use the best possiblenetwork signal available – with wired ethernet means our customers benefit from almost uninterruptable connectivity. Data is accurate and available 24/7, with the roaming SIM and LAN connection serving as dual primary connection options, if required.

“Hospitality businesses can ensure food and ingredients are the right temperature for customers and automate food safety compliance processes, while healthcare professionals have peace-of-mind that stored medicines are at a safe temperature and will work as expected.”

This connectivity protection is always important but especially so for KoolZone customers who need to provide temperature logs and other critical data for safety audits and regulatory compliance purposes. M2M’s roaming SIM solution also helps KoolZone provide increased assurance to customers with vehicle-based refrigeration requirements, as the card automatically finds and uses the best available signal for mobile temperature monitoring and geolocation information whilst in transit.

The team also uses the intuitive M2M Insight platform, to manage its SIM estate. Individual cards can be grouped by tariff, tagged with extra contextual information, and monitored for data and performance. KoolZone engineers can use the platform to activate new cards, change tariffs and suspend SIMs as needed. This remote maintenance and service provision saves KoolZone time and reduces cost.

Steve concludes: “We now use M2M SIM cards across all of our new deployments. The connectivity has been so reliable that we’ve stopped worrying about the potential for any interruptions in temperature data streaming. We put the card in our gateway confident that the roaming SIM will keep the information flowing.

“The M2M team also provides an exceptional, personal service and is quick to respond to queries – whether they are technical in nature or otherwise. They frequently work with us to reduce and optimize our data costs, which is important as we move into new international markets.”


THE RESULTS

KoolZone provides an end-to-end monitoring solution, from sensors through to platform control for businesses in 15 countries across Europe, Asia, Africa and North America.

Providing real-time monitoring technology for a global hospitality, logistics, pharmaceutical and healthcare customer base – across applications ranging from cryogenic freezers at minus 196°C to commercial ovens at over 300°C. KoolZone ensures a consistent stream of real-time temperature and critical control data.

The company’s core services include:

Temperature visibility management – data can be viewed by dashboard, floorplan, map, and by annotated photographs. Temperature warning notification – instant, automated SMS and email alerts communicate when temperatures stray beyond from a pre-defined range. Remote visibility and diagnostics – users can easily monitor temperatures via a mobile device or laptop. Fully configurable – to suit specific customer requirements. Auto logging - KoolZone provides safe and secure automatic data recording 24/7. Automatic food safety compliance - guaranteed gap-less food safety protocols, removing the risk of human error. Historical data records – archived information which is helpful in proving temperature compliance to food agencies.

KoolZone also provides other monitoring services to cover:

• Humidity

• Door sensors

• Power supply and energy monitoring

• Leak detection

• Ambient air quality and CO2 at high concentration for biomedical research

• Gas and water pressure

• Transit vehicle cargo storage temperature, power supply, and GPS location

• Other bespoke application enhancements and new sensors.

KoolZone has developed two smart monitoring products, Fridge Monitor
and Beer Monitor, providing customers with the following benefits:

 

Temperature warning notification

instant, automated SMS and email alerts alert the moment temperatures stray from a pre-defined range.

Remote diagnostics

users can easily monitor temperatures via a mobile device or laptop.

Fully configurable

to suit specific customer requirements.

Auto logging

KoolZone provides safe and secure automatic data recording 24/7.

Automatic food safety compliance

guaranteed gap-less food safety protocols, removing the risk of human error.

Historical data records

archived information which is helpful in proving temperature compliance to food agencies.